Job Overview
We are seeking a dedicated and highly organized Leasing Specialist to join our property management team. This role is essential in coordinating leasing activities, ensuring compliance with housing regulations, and delivering exceptional customer service to prospective and current residents. The ideal candidate will possess a strong understanding of property leasing processes, legal administrative procedures, and property management systems. Your expertise will help facilitate smooth leasing operations, foster positive resident relationships, and support the overall success of our property portfolio.

Duties

• Manage the leasing process from inquiry to lease signing, including conducting property tours and explaining lease terms clearly.
• Prepare and review legal documents such as rental agreements, contracts, and amendments with attention to detail.
• Handle tenant screening procedures, including background checks and credit evaluations, adhering to legal standards.
• Coordinate with maintenance teams to facilitate property inspections and address resident concerns promptly.
• Conduct conflict management and resolution with tenants or prospective residents professionally.
• Maintain organized filing systems for lease documents, legal paperwork, and resident records.
• Provide exceptional customer service via phone, email, or in person to foster positive relationships.

Qualifications

• Proven experience in property leasing, property management administrative roles, or real estate administrative experience.
• Excellent negotiation skills combined with conflict management abilities.
• Demonstrated customer service skills with professional phone etiquette.
• Ability to handle data entry accurately while managing multiple priorities efficiently.
• Familiarity with facilities management practices related to property maintenance.
• Office experience that includes filing, data organization, and administrative support tasks.