The Desktop Support Technician is responsible for providing first level support to end-users.

• Provide first level desktop support to end users
• Administer User Accounts, G-Mail, and other in-house applications
• Maintain Software and Hardware inventory using Asset management database
• Work closely with IT Systems Support Personnel and assist administering Antivirus updates (Trend Micro) and Windows updates (SUS) services. 
• Ensure all clients are running the most up to date version using automated tools and maintain high level data security against spyware, viruses and intrusion attacks.
• Other duties as needed by specific business unit/location

This job requires flexibility to work after-hours and weekends when necessary to minimize downtime during production hours.

Associates’ Degree preferred

2-3 years of experience